Refund policy

Returns
We accept returns within [30] days of delivery for [unused items in original packaging / defective or damaged items]. To start a return, contact us at aurelinecares@gmail.com with your order number and reason for return.

Refunds
Once we receive and inspect your returned item, we’ll notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [5-10] business days.

Exchanges
We only replace items if they are defective or damaged. If you received the wrong item, contact us within [7] days of delivery and we’ll arrange a replacement at no cost.

Non-Returnable Items
The following items cannot be returned: [e.g., sale items, digital products, personalized/custom items].

Contact Us
For questions about returns and refunds, reach out to us at aurelinecares@gmail.com