Shipping policy

Processing Time
All orders are processed within [1-3] business days. You’ll receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Times
- South Africa: [R80 flat rate / Free on orders over R750]. Delivery takes 3-7 business days.
- International: Calculated at checkout. Delivery takes 7-14 business days.

Free Shipping
We offer free standard shipping on all South African orders over R750.

Order Tracking
Once your order ships, you’ll receive a tracking number via email to follow your package.

Delays & Issues
Delivery times are estimates and may vary due to courier delays, public holidays, or customs for international orders. Golden Hour Skincare is not responsible for delays outside our control.

Contact Us
For shipping questions, contact us at aurelinecares@gmail.com . We respond within 24-48 hours on business days.